We welcome questions about our hospital safety data, corrections to factual information, media inquiries, and general feedback. We do not accept requests from hospitals or health systems to alter safety scores or remove listings.
What We Can Help With
- Questions about how a specific hospital's score was calculated
- Corrections to factual errors (address, phone number, hospital type)
- Media and press inquiries
- Partnership or linking inquiries from legitimate patient advocacy organizations
What We Cannot Help With
- Medical advice or diagnosis
- Hospital complaints or grievances (contact the hospital's patient advocate or your state Department of Health)
- Requests to alter safety scores or rankings