Lovelace Regional Hospital - Roswell receives a SafeHospitals USA Safety Score of 4.5/10 (Grade D — Below Average). The 2024 CMS data indicates this facility underperforms national benchmarks in multiple quality domains. While this hospital may still be appropriate for certain care types, patients with planned procedures should consider the data carefully and ask their physician about alternatives.
How Lovelace Regional Hospital - Roswell Compares Nationally
Using the 2024 CMS Hospital Compare dataset — the federal government's authoritative source for hospital quality — we analyzed performance across five clinical domains. Here is what the data shows for this facility:
Patient Experience & Survey Data
Patient experience surveys (HCAHPS) ask discharged patients about their hospital stay — communication with nurses and doctors, responsiveness of staff, cleanliness, and overall rating. CMS collected 144 completed surveys from Lovelace Regional Hospital - Roswell patients for the 2024 reporting period.
Survey Rating: ★★★☆☆ Patient Experience (3.0/5)
Timely Care Score: 86.2 (national average: ~80.0)
This facility's timely care score exceeds the national benchmark, indicating patients are seen and treated promptly — a meaningful indicator for emergency and urgent care situations.
Infection Control Performance
Hospital-acquired infections (HAIs) are among the most preventable patient safety risks. CMS tracks six HAI measures including central line infections, catheter-related urinary tract infections, surgical site infections, and C. difficile rates. This facility has 0 HAI measures performing better than the national benchmark.
This facility does not currently outperform HAI benchmarks in the 2024 CMS dataset. This is a meaningful concern for patients scheduled for surgery, catheter procedures, or extended ICU stays. Ask your care team about infection prevention protocols.
Facility Information
📋 Quick Reference
- Hospital Type: Acute Care Hospitals
- Ownership: Proprietary
- Address: 117 East 19Th Street, Roswell, NM 88201
- County: Chaves County
- Phone: (575) 625-3345
- Emergency Services: Yes
- Birth-Friendly Designation: Yes — meets CMS criteria
About Our Scoring Methodology
Our SafeHospitals USA Safety Score is calculated from the official CMS Hospital Compare dataset using a weighted composite of: hospital-acquired infection rates (HAI, 30% weight), patient safety indicator measures (25%), mortality measure outcomes (20%), 30-day readmission rates (15%), and patient experience survey scores (10%). Scores range from 0–10 and are normalized against the national distribution of all Medicare-certified facilities.
Scores are recalculated annually when CMS releases updated Hospital Compare data. The current scores reflect the 2024 CMS data release, last verified by our data team on July 15, 2025.